Standard Deliver: 6 USD to USA with Tracking Number and Insurance
Multiple Purchase Discount: 4 USD Refund for each additional item (in one package)

Shopping Guide

Welcome to Japan Direct Shop, tailered to Customer Satisfaction!

・We sell 100% authentic Japanese products direct from Japan.
・All the items are in REAL STOCK and you don't have to worry about out of stock message after your purchase
・All the items are INSURED and in cases it gets lost, we will give a full refund or send you another items, based on availability (more)
・SAFE & SECURE SHOPPING by PAYPAL. Paypal also works as ESCROW and the buyer can claim their payments after their purchase, when there is any trouble.h
・You can choose from the three shipping options that most fits to your need.
・Our bilingual customer service staffs are always pleased to help you.

HOW TO SHOP on our Store
(1) How to Order

You just browse what you would like to find, when you find you wish to purchase, just click on it, go to cart and then follow the instructions. The shipping cost will be charged based on the locations of the shipping address and method you choose. Shipping cost is charged PER PACKAGE (not per item). You can revies your order before you complete your purchase. We accept payment made by Paypal or major credit card.

Your payment is safe and secure protected by Paypal.
And your payment is under Paypal Buyer Protection. The purchaser can claim tor Paypal when they have any trouble with their purchase after the tansaction is made.

(2) Check the confirmation mail

When your payment is authorized, a confirmation mail will be sent to your registered e- mail address. Your order, including the shipping address, cannot be changed after we ship the items, so please make sure that everything is correct and when you need to change anything, please let us know by reply mail within 24 hours.

(3) Receive the shipping notice

After we ship your order, you will receive a notice from us to your registered e-mail address. On the shipping notice, expeted delivery time is stated so that you will be able to get ready to receive the package.

(4) Just in case .. when you have a delivery trouble

All the items are registered and should be trackable but in some countries, tracking on the web is not available and in many countries data update is very slow - often in thouse ountries they will update the data only when the delivery is completed. In that cases, and always when you are in trouble,just let us know. We will collaborate with Japan Post to search for the item. And, in case the item gets lost we will refund the full amount you paid or send another copies based on availability. For details, please refer to our Terms and condition.

OUR DELIVERY OPTIONS

We usually ship the items within 2 business days. The delivery options we offer at our store as below;

1. Standard Delivery (Delivery by SAL parcel mail of Japan Post)
Destination Delivery Cost Estimated Delivery Time
(Officially announced by Japan Post)
USA 6 USD 2 - 3 weeks
Europe, Canada, Oceania, Asia 10 USD 2-3 weeks
For details by country, please refer toJapan Post Web(SAL).
In some specific countries (Australia, Germany, Finland, Norway, Denmark, Hungary, Poland, Greenland, North Korea, Taiwan), SAL service is not available therefore the standard delivery is not available. Please select from Fast Delivery or EMS.
South America, Africa, MiddleEast 16USD 2-3 weeks
For details by country, please refer to Japan Post Web(SAL)

Multiple Purchase Discount :
When you purchase more than one item, multiple purchase discount (4USD per EACH additional item) is applied. Please pay the full amount at the time of order and we will refund the discounted amount when we ship.

2. Fast Delivery (Delivery by Regulat Air Mail of Japan Post)
Destination Delivery Cost Estimated Delivery Time
(Officially announced by Japan Post)
USA 14USD approx. 1 week
Asia 14USD 4 - 11 days depending on the countries
For details by country, please refer to Japan Post Web(Air Parcels)
Europe, Canada, Oceania 16 USD approx. 1 week
(to Russia and Italy, might take more)
For details by country, please refer to Japan Post Web(Air Parcels).
South America, Africa, Middle East 22 USD 1 - 2 weeks depending on countries
For details by country, please refer to Japan Post Web(Air Parcels).

Multiple Purchase Discount :
When you purchase more than one item, multiple purchase discount (4USD per each additional item) is applied. Please pay the full amount at the time of order and we will refund the discounted amount when we ship.

3. EMS (Delivery by EMS of Japan Post, the fastest express mail in the world)
Destination Delivery Cost Estimated Delivery Time
(Officially announced by Japan Post)
USA 20 USD 3 - 5 days
Asia 20 USD 3 - 6 days
For details by country, please refer to Japan Post Web.
Europe, Canada, Oceania 26 USD 3 - 5 days
(to Russia and Italy, might take more)
For details by country, please refer to Japan Post Web.
South America, Africa, Middle East 32 USD 3 - 6 days
For details by country, please refer to Japan Post Web.

Multiple Purchase Discount :
When you purchase more than one item, multiple purchase discount (4USD per each additional item) is applied. Please pay the full amount at the time of order and we will refund the discounted amount when we ship.

LOST OR DAMAGED ITEM
(1) Item lost on delivery

International deliveries sometimes get delayed due to various uncontrollable reasons. When you don’t receive the item within the expected delivery date, please check your local post office, postal web, or just contact us. We then will try to locate the parcel by communicating with Japan Post, and when the parcel cannot be found, we will refund the full amount or send another copy, based on the availability. For details, please refer to OUR TERMS AND CONDITION.

(2) Item damaged on delivery

If the item is damaged when you receive it, please let us know.by e-mail. Please attach a photo of the damaged item so that we can see the impact of the damage. We will then negotiate with the insurer to pay for the damage, and then will refund you the amount. Alternatively, you can return the item to us when it is damaged. We will pay for the return shipping when we receive the item back. For details, please refer to OUR TERMS AND CONDITION.

OUR RETURN POLICY

Purchasers can return the item within 2 weeks after they receive it. Please pay for the return shipping and make it registered. When we receive the item we will refund the amount paid excluding the shipping.
When the item is damaged, defect, or different from its item description on our shopping site, we will refund the full amount (including the shipping) and also we pay for the return shipping.
In either case, please send us a message before you send it us back.

CONTACT

If you have any question regarding our shop, regarding the items we sell or we don’t sell, or regarding the shipping status of your purchase, just please send us messages at: info@japancoolbooks.com Please allow us 24 hous to responde due to the global time differences.